Shipping & Delivery Policy

1. Shipping Regions

We ship within India. For international shipping options, please contact support for a custom quote (availability and costs may vary).

2. Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.
• Custom lens orders or special requests may take longer (typically 3–7 business days for processing before dispatch).

3. Delivery Time

• Domestic delivery timelines after dispatch: 2–7 business days depending on the destination and courier.
• Exact delivery times depend on the courier partner and local conditions (holidays, weather, logistic delays).

4. Shipping Charges

• Shipping costs are calculated at checkout and displayed before you confirm the order.
• We may offer free shipping promotions for orders above a certain value; details will be shown on the website when applicable.

5. Courier & Tracking

• We use reliable courier partners for all shipments. Tracking details will be sent to your registered email and/or mobile number once the order is dispatched.
• Please use the provided tracking number to monitor the shipment. If you experience any issues, contact our support team.

6. Failed Delivery & Address Accuracy

• Please ensure your delivery address and contact details are accurate at checkout. We are not responsible for delays or losses caused by incorrect address details.
• If a delivery attempt fails and the package is returned to us, additional reshipment charges may apply.

7. Damaged or Lost Shipments

• If your order arrives damaged, refuse the delivery and contact us immediately with photos of the packaging and product.
• For lost shipments, we will investigate with the courier partner. If the shipment is confirmed lost, we will arrange a replacement or refund per our return policy.

8. International Shipping

International shipping rates, customs, duties, and delivery times vary by country. International buyers are responsible for any import duties or taxes applied by their country.

9. Contact

For shipping questions, reach us at: admin@glimpseeyewear.com

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